Roles and Permissions

    Last updated: 21 October 2026

    Every person on the platform has one role. This page shows exactly what each role can and cannot do, so nobody can change work that belongs to another part of the business.

    The five roles

    Owner

    Registers the company. Full access, controls billing and who is on the platform.

    Admin

    Appointed by the owner and uses a paid admin place. Full day-to-day access and settings.

    Team member

    Company-wide work, but no admin panel, settings or billing.

    Sales

    Sees only their sales office and the orders linked to it.

    Warehouse

    Sees only their warehouse, to receive deliveries by date.

    Full permissions matrix

    ActionOwnerAdminTeam memberSalesWarehouse
    Purchase orders
    Upload purchase orders (bulk or single)
    Review and edit captured order details
    Delete future purchase orders
    Deliveries
    Book an order in
    Manual book in (override)
    See company-wide deliveries
    Edit or delete a delivery
    Receiving
    Receive a delivery with batch codes and expiry
    See full receiving history for an order
    Warehouse
    See their own warehouse
    See every warehouse
    Sales office
    See their own sales office
    See every sales office
    Tracking
    Container and air cargo tracking
    Connect tracking and agent integrations
    Suppliers
    View suppliers and reports
    Add, edit or import suppliers
    Projects
    Projects, budgets and cost sheets
    Company
    Company settings, lists and regional defaults
    Accounts overview and financial dashboard
    People
    See the team list and invite codes
    Appoint or remove an admin
    Remove a person and block their sign-in
    Billing
    Buy extra places
    Switch between monthly and yearly billing
    Cancel the subscription
    Revoke all access for the company

    Rules that always apply

    • Only the owner can appoint or remove an admin, and only while a paid admin place is free.
    • Removing someone from the platform signs them out and blocks them from signing in again.
    • Nobody can remove the owner, and the owner's role cannot be changed.
    • Warehouse people can receive deliveries but cannot create them.
    • Sales people only see their own sales office and the orders linked to it.
    • Places are enforced by the system for each kind, so you can never exceed what you pay for.

    Contact us

    4VISION LTD

    Anteon House, Newark Rd, Peterborough PE1 5FL, United Kingdom

    Email: info@4visionshop.com

    Phone: +44 7761 918451